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and order inquiries.

We’re here to help with products, shipping, and general information.

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Reach us by text, phone or WhatsApp.

Fast response

We reply as quickly as we can.

Austin, TX

Locally run and shipping from Austin.

Customer support

Email: support@512research.shop
Phone: + 1 (512) 900-9639

For the fastest response, include your order number when contacting us about an existing purchase.

Order support

Contact us if you need help with:

  • Order status
  • Shipping or tracking
  • Damaged shipments
  • Missing or incorrect items
  • Refund or return requests
  • Product documentation
  • Certificates of Analysis
  • Account or checkout issues
 

Refunds, returns, and damaged-shipment claims are subject to our Refund and Returns Policy.

Research use only

Products sold by 512 Research are intended exclusively for legitimate research purposes and are not intended for human or veterinary consumption.

Customer support cannot provide medical, veterinary, dosing, administration, treatment, or personal-use guidance.

For additional information, review our Research Use Only and Purchaser Eligibility Policy.

Response times

We aim to respond to customer inquiries within 1 to 2 business days.

Business days are Monday through Friday, excluding federal holidays.

Policy questions

How can we help?

Our research support team is here to assist with orders, product questions, support, and more.

Tesamorelin and BPC-157 vials from 512 Research

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RESEARCHER VERIFICATION

512 Research sells research peptides exclusively to qualified researchers and laboratories for in vitro and laboratory use. By entering this site, you confirm the following:

✔ I am at least 21 years of age.

✔ I confirm I am a qualified researcher purchasing for in vitro/laboratory research only, not for human or veterinary use.

By proceeding you affirm the statements above are true. Products are not for human or veterinary use, not for use in diagnostic procedures, and have not been evaluated by the U.S. Food and Drug Administration.